1. Introduction
Welcome to Belzzo. These Terms and Conditions govern your use of our e-commerce platform and the purchase of products through our website. By accessing or using Belzzo, you agree to be bound by these terms.
2. Account Registration
To make purchases on Belzzo, you must create an account. You agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3. Product Information
We strive to display product information accurately, including descriptions, prices, and images. However, we do not warrant that product descriptions or other content is error-free. We reserve the right to correct any errors and update information without prior notice.
4. Pricing and Payment
All prices are listed in USD and are subject to change without notice. You agree to pay all charges at the prices in effect when you place your order. We accept various payment methods including credit cards, debit cards, and digital payment services.
Payment must be received before we process your order. If payment is not received within 48 hours, we reserve the right to cancel the order.
5. Order Acceptance
Your order is an offer to purchase products from Belzzo. We reserve the right to accept or reject any order for any reason. We may require additional verification or information before accepting an order. Order confirmation does not signify our acceptance of your order.
6. Shipping and Delivery
We ship to addresses within the United States and select international locations. Shipping times vary based on destination and selected shipping method. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days.
Risk of loss and title pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers.
7. Returns and Refunds
We offer a 30-day return policy on most items. Products must be unused, in original packaging, and in resalable condition. Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item.
Certain items including personalized products, intimate items, and sale items may not be eligible for return.
8. Intellectual Property
All content on Belzzo, including text, graphics, logos, images, and software, is the property of Belzzo or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Prohibited Uses
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Upload malicious code or viruses
- Collect user information without consent
- Engage in any activity that damages our reputation
10. Limitation of Liability
Belzzo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
11. Disclaimer of Warranties
Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, secure, or error-free.
12. Indemnification
You agree to indemnify and hold Belzzo harmless from any claims, damages, losses, and expenses arising from your violation of these terms or your use of our website.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Los Angeles County, California.
14. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of Belzzo after changes constitutes acceptance of the modified terms.
15. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Email: support@belzzo.com
Phone: 1-800-BELZZO-1
Address: 123 Commerce Street, Los Angeles, CA 90001